Privacy Policy

Our mission is to help people connect and reconnect with the other members of their micro-community. We fulfill this mission by providing alumni networks through our company AlumniHuddle, LLC (the "Service"). As with every digital community platform, there is personal data involved, so we are committed to being transparent with you about the data we collect and how we use it, and to respecting and protecting your privacy.

We've intentionally drafted this privacy policy to avoid being overly legal and instead be clear and understandable. If anything is unclear or if you have any questions about this policy, please don't hesitate to email your network's admin or us at support@alumnihuddle.com. By using our Service, you consent to our use of your data under this Privacy Policy.

Privacy Overview

We partner with organizations — schools, athletic programs, and associations — to support their member networks and help you get the most out of the communities you belong to. These partners control who has access to their network through membership approval and invitations.

You choose what personal information you add and share as part of using the Service. No one is ever required to participate in their group's network.

Fundamentally, we believe that your data is yours and you should have control over it:

• You choose which data you share and what other members can see (beyond required fields).
• You can edit your profile, or request its deletion, at any time.
• We will never sell your data — ever.

Information We Collect

We limit the Personal Information we collect to the information we believe is necessary to make the Service useful to you and others. "Personal Information" includes information which can be used to identify you as an individual, and may include, but is not limited to, name, email address, occupation, employer, education, title, skills, location, and photos.

Information you provide: When you use the Service you provide Personal Information by entering it into your profile, posting content (such as job postings, announcements, high fives and the notes written with them, or chat messages), linking a third-party account (a "Connected Account"), or communicating with us or other members.

Information your organization provides: To build out their network, our partner organizations may provide member information — for example, alumni records or spreadsheets containing names, class years, contact details, and professional information. Organization administrators may also edit the content of directory entries in their network.

Information from public sources: With direction from your organization, we may create or supplement directory entries using publicly available information — most commonly your school's published athletic rosters, which can include your name, graduation year, position, hometown, high school, and team photo.

Information from data partners: To keep directory information current and useful, we may supplement profiles with professional information from reputable third-party data providers — for example, your current title, employer, general location, and public professional profile links (such as LinkedIn). This enrichment only fills in missing fields; it never overwrites information you've entered yourself. We may also look up a profile photo using privacy-preserving services that match on a one-way hash of your email address (such as Gravatar).

A note on profiles created before you join: Your network may include a directory entry for you before you've signed in — built from organization records or public sources as described above. When you join, you can claim that entry and take full control of it: edit it, complete it, or ask for it to be removed. If you'd like an entry about you corrected or deleted at any time, contact your network's admin or support@alumnihuddle.com.

Information from using the Service: To operate and improve the Service, we and our service providers collect standard usage data, which can include your IP address, browser information, pages visited, and data from cookies and similar technologies. We use privacy-friendly, aggregate analytics to understand how the Service is used (for example, which features and email links bring members back to the Service). This includes a first-party identifier we store in a cookie to measure traffic and feature usage across visits (for both signed-out and signed-in visitors); it is not used for advertising or sold to anyone. We also use a product-analytics provider (PostHog) to help us understand usage and build conversion insights; it processes this data on our behalf, hosted in the EU, without cross-site tracking. Most browsers allow you to block and delete cookies.

How We Use Personal Information

Primarily, we use Personal Information to provide the Service and to communicate with you. We use Personal Information to:

• display your information as part of your profile in your network's directory
• help you connect and communicate with other people in your network
• help the network you are part of communicate with you
• power features your network has enabled, such as the job board, announcements, network insights, and chat
• send periodic email digests of network activity (new members, profile updates, jobs, and announcements), and, where your network enables it, immediate email notifications when a new announcement or job is posted — in each case only to members who are subscribed to community emails
• notify you when another member gives you a high five (a quick, public thank-you), including any note they add — because this is a personal acknowledgement, we send it to you directly, and every high-five email includes its own link to turn high-five emails off
• occasionally remind you to follow up after you look up another member's contact information, so you can connect and say thanks — you can unsubscribe from these reminders at any time
• send sign-in verification codes and other account emails
• deliver direct emails your network's administrators choose to send to members (for example, newsletters, event invitations, or program updates)

We also may send email to the address associated with your account for informational and operational purposes, such as product announcements, account management, customer service, or system maintenance.

When you claim your profile by signing in, you're subscribed to your network's community emails so you don't miss new members, jobs, and announcements. Every community email — digest, immediate notification, or admin newsletter — includes an unsubscribe link, and you can manage your email preferences from any of them at any time. However, as a user of the Service, you cannot opt out of essential service messages, including sign-in, legal, and security announcements.

We may use non-Personal Information such as aggregate demographic data to analyze and improve the Service and our products.

How We May Share Personal Information

We will not share your Personal Information with third parties except as described in this Privacy Policy.

To provide the Service: We rely on a small number of service providers for infrastructure, including cloud hosting and databases, file storage, email delivery, payment processing (organization subscriptions are billed through Stripe — we never store your organization's full card details on our systems), data enrichment as described above, product analytics (PostHog), and AI-assisted processing of publicly available roster pages. We choose providers with strong reputations and data protection practices, share only what each provider needs to perform its function, and anonymize data where possible.

To make the Service useful to you and others: As a member, Personal Information in your profile is visible to other members of your network. This typically includes your name, class year, title, employer, industry, location, and any items you've posted. Contact details you provide are shown according to your profile's visibility settings, to help facilitate connections. High fives you give or receive, and any notes written with them, are visible to other members of your network as a way of recognizing helpful connections. Members of other AlumniHuddle networks do not see your profile; the only content shared across networks is a job posting whose author has explicitly chosen to share it across networks.

To improve your experience with your organization: Your organization's administrators can see and manage the directory entries in their network, including profile details and membership status. If you are affiliated with a partner organization (for example, your alma mater's program), that organization may be provided with Personal Information so it can improve your experience with the network. You can opt out of having data shared with partner organizations you are affiliated with by emailing support@alumnihuddle.com.

To comply with the law: There may be a time when we believe in good faith that we are required by law to provide Personal Information. This could be in connection with litigation, to prevent a crime, or to protect personal safety, the public, or the Service.

To effectuate a sale of the Company: We will make available Personal Information in connection with a sale or merger with another entity or if the Company should ever file for bankruptcy or have its assets sold to another entity.

Your Options for Your Personal Information

In order to provide you the Service we retain your Personal Information for as long as you have an account.

Once you've claimed your profile, you can review and edit your information directly on the Service at any time, including choosing what contact information is visible to other members. You can also request access to all of the Personal Information the Service has collected about you by emailing support@alumnihuddle.com, and we will comply with this request within 72 hours.

You can delete your account entirely by contacting your network's admin or support@alumnihuddle.com. If you delete your account, the Personal Information associated with your account is deleted from the Service within 14 days, including Connected Account data. Certain basic data related to the existence of your account is retained after deletion in order to comply with legal obligations, resolve disputes, prevent fraud and abuse, and fulfill any requests to unsubscribe from future messages.

If a directory entry about you was contributed by your organization or built from public sources and you later create an account and claim it, you take ownership of that entry and can edit or delete it like any other profile information.

Security

We take reasonable precautions to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure. By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on the Service or sending an e-mail to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at support@alumnihuddle.com.

Children

The Service is not intended for or directed to persons under the age of 13, and we will not knowingly collect information from such persons. Any person who provides information to us through registration or in any other manner on the Service represents to the Company that they are 13 years of age or older. If we learn that a child under 13 has submitted personal information to us, we will attempt to delete the information as soon as possible.

Third Party Sites

The Service interacts with Connected Accounts and may contain links to other sites and services (collectively, "Third Party Services") — for example, links to LinkedIn profiles, job application pages, or event pages posted by members and organizations. The Company is not responsible for the privacy practices of such Third Party Services. We encourage you to read the privacy statements of each Third Party Service that you link to your User Account or otherwise interact with in connection with your User Account.

California Users

If your use of our Service is covered by the California Consumer Privacy Act ("CCPA") you have certain rights under that law. You may request disclosure of the following specific information:

• the categories of Personal Information as well as the specific pieces of Personal Information that we have collected about you for our business purposes over the prior 12 months;
• the categories of sources from which we have collected that Personal Information;
• our purpose(s) for collecting that Personal Information;
• the categories of third parties with whom we have shared the Personal Information, such as our service providers; and
• whether we have sold the Personal Information to third parties or disclosed the information to third parties for a business purpose, and if so the categories of Personal Information and third parties.

You have the right to request that we delete the Personal Information that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Information to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.

Should you wish to exercise your rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Information, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. We may not respond to requests that do not meet these criteria. We will only use Personal Information provided in a request to verify your identity and complete your request. You do not need an account to submit a request. You may submit a request by email to support@alumnihuddle.com.

International Users

By using the Service, you will transfer data to the United States. By choosing to visit the Service or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of Ohio and the adjudication of any disputes arising in connection with the Company or the Service will be in accordance with the Terms of Use. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Policy.

Your Consent to this Privacy Policy

By using the Service, you agree to this Privacy Policy. We may occasionally update this Privacy Policy. The date of the most recent update of this document will always be displayed at the beginning of this page. If we change our Privacy Policy, we will post those changes on this page. If we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify users via email (if an email address has been provided) or display a notice on our website. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personal Information we collect. Your continued use of this Service constitutes your agreement to this Privacy Policy and any updates. As used throughout, the terms "AlumniHuddle," "we," "us," and "our" refer to the Company and the terms "you," "your," and "yours" refer to the user/customer using the Service.

Questions?

We are happy to answer any questions you may have. Please email us at support@alumnihuddle.com, and we will get back to you as soon as possible.